Resume
Experience
2020 - 2022
Executive Virtual Assistant II
Cloudstaff Philippines
Clark, Pampanga
Client: Insurance & Financial Industry
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- Creating Insurance Risk Research
- Answering client's email and phone Inquiry
- Assisting Senior Financial Advisors with their client's statements
- Data Entry and Data Management
- Client Follow Ups
- Creating Quotes & Letter Correspondence
- Creating weekly overdue report
- Weekly meeting
- Liaising with Insurers for client's Insurance needs (Tax Statement/Renewal Letters/Payment Details)
2018 - 2019
Property Management Virtual Assistant
PMVA Inc.
Clark, Pampanga
Client: Real Estate - Property Management
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Assisting Property Manager with Admin Task
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Processing bills & Invoices
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Trust Accounting
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Smoke Alarm Data Entry
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Creating Lease Renewal contracts and making client follow up
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Daily Arrear reminders
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Scheduling Routine Inspections
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Connects with third party suppliers to maintain property repair and maintenance
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Posting Sales, Marketing and Advertising to promote vacant properties in different property websites
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Monthly Audit
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Pool Compliance
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Vacating Tenant and New Management
Experience
2017-2018
Branch Service Assistant
Philippine Life Assurance Corporation
Tarlac City, Tarlac
Client: Life Insurance Company
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Setting up meeting with clients and providing information about available products and policies.
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Managed filing system, entered data and completed other clerical tasks
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Handling Financial Advisors Cheques
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Weekly Branch Inventories
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Reporting to the Main office the daily client product Inquiries
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Handling client's complaints and Inquiries
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Providing administrative task to Financial Advisors
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Creating Quotes
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Setting up meeting with clients and providing information about available products and policies.
​
2018 - 2019
Property Management Virtual Assistant
PMVA Inc.
Clark, Pampanga
Client: Real Estate - Property Management
​
-
Assisting Property Manager with Admin Task
-
Processing bills & Invoices
-
Trust Accounting
-
Smoke Alarm Data Entry
-
Creating Lease Renewal contracts and making client follow up
-
Daily Arrear reminders
-
Scheduling Routine Inspections
-
Connects with third party suppliers to maintain property repair and maintenance
-
Posting Sales, Marketing and Advertising to promote vacant properties in different property websites
-
Monthly Audit
-
Pool Compliance
-
Vacating Tenant and New Management
Experience
2017
Accounting and Purchasing Assistant
The Forest Lodge Hotel
Baguio City, Philippines
Client: Hotel Industry (Internship)
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Helping the accounting department with basic reconciliation
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Helped in organizing Hotel Events
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Inventory of the Hotel tangible asset
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Helping the purchasing department allocate department supplies
2016
Customer Service Consultant
Sutherland Global Services
Tarlac City, Tarlac
Client: BPO - Ecommerce Industry
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Answering phone and chat inquiries of the customers
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Handling customer complaints
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Answering questions about a company’s products or services
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Processing orders and transactions
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Collecting and analyzing customer feedback
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Tracking customer service KPIs and metric
Education
2013 - 2017
Tarlac State University
Bachelors Degree
BUSINESS ADMINISTRATION
MARKETING MANAGEMENT
